311 · Office of Technology & Innovation
POWERED BY BTS · SUPABASE + GOOGLE AI

NYC 311 Service Request Assistant

Report noise, potholes, heat/hot water issues, sanitation problems, and more — routed instantly to the right city agency through our AI-powered intake system.

📋 New Service Request 🏛️ Auto-Routed to Agency 🌐 Multiple Languages
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NYC 311 AI Assistant
Online — Ready to help
Initializing...
🔊 Noise 🚗 Parking 💡 Street Light 🕳️ Pothole 🔥 Heat/Water 🗑️ Sanitation 🎨 Graffiti 🌊 Flooding 🏗️ Construction 📋 General

✅ Service Request Submitted

Your 311 request has been received and routed to the appropriate agency.

Secured connection · Your information is protected · Not for real 311 submissions